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Terms & Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site. These terms and conditions, or any part of them, may be terminated by ONETeam Sports Group without notice at any time, for any reason.


The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of ONETeam Sports Group. The collective work includes works that are licensed to ONETeam Sports Group. Copyright 2022, ONETeam Sports Group ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Kahunaverse Sports or purchasing Kahunaverse Sports products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Kahunaverse Sports or to purchase Kahunaverse Sports products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by ONETeam Sports Group. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

Free Shipping Conditions

*Free shipping on orders with a regular retail value of $99 CAD ( before applicable tax). Canadian orders only. Sale and Clearance items are not included in free shipping promo unless advertised. All shipping is sent standard ground. Some exceptions may apply to oversized or heavy items at the discretion of ONETeam Sports Group. Specific items not included in this promotion include, but are not limited to all Baseballs & Softballs sold by the dozen, Ball Bucket Combo deals, Jugs and Atec Pitching Machines. oversized merchandise, and do not include remote areas including but not limited to NWT, YU, NU.

Payment Terms

We accept Visa, Mastercard and Paypal the following methods of payment: Visa®, MasterCard® , American Express® and Paypal Express Checkout. You will be charged for your order when it ships, A pre-authorization will be placed on your card to ensure there are sufficient funds available to complete the order. This will hold the funds for 5 business days or until the order is processed. It is only once the order is prepared to ship the funds will actually be taken. Once you hit the 'process order' button you should be taken to a page with information regarding your order. You will also receive a confirmation email sent to the email you provided us with during the checkout process.

Promo, Discounts, Coupon Restrictions

Coupons/promo codes may not be combined with other offers. Not applicable on 2021-22 MAP items. Discount is off a single item unless otherwise indicated. Discount for individual use only. Coupons/promo codes can not be used on select school and institution items, team buys or corporate/team clothing, Jugs or Atec Pitching Machines, Pocket Radar products, Custom Gloves, or uniform orders. All crested umpire clothing including Softball Canada, Baseball Canada & SPN excluded from any discounts and promo codes. All BOGO (Buy one get one) the discount applied on the second item of equal or lesser value only. Coupon must be redeemed on or prior to the expiry date. Discount is applied to in stock, regular price merchandise unless otherwise specified. While quantities last. A discount cannot exceed the value of the item. Limit one coupon per customer. ONETeam Sports Group reserves the right to refuse the offer if customer does not meet the conditions. In store promo/coupons must be surrendered to sales clerk at time of use. Coupons/promo codes cannot be applied to previous purchases and must be redeemed at time of transaction in store or online and cannot be used on previously purchased merchandise. Discounts applied off regular priced in-stock merchandise. Product selection may vary by location. Excludes all Baum and Victus Bats, Baseballs & Softballs sold by the dozen, custom gloves, additional exceptions may apply. Clearance items and discounted items are final sale. We offer price protection products within 15 days of original purchase. Refunds can not be made on previous shipping costs when promotional price is offered. We are not affiliated nor will we honour any discounts or coupons advertised on any third party shopping sites.

Shipping Policy

For a full list of our shipping and delivery terms please visit our Shipping & Returns.

Gift Cards

All gift cards purchased online include a gift receipt and a note stating who the gift is from, along with the "message' written at the time of purchase. Once a gift card is purchased, payments are processed during regular business hours Monday to Friday. Gift Card recipients will receive their gift once within 24-48 hours of final processing. Gift cards purchased online are available for redemption online only. Physical gift cards for use in our retail locations can be purchased in person, at either of our 2 locations: All gift cards are final sale, non-refundable and non-returnable. They cannot be combined with any other offers or discounts, and cannot be redeemed for cash. Please note gift cards are non-transferable and any lost gift certificate cards or codes cannot be replaced.


You agree to indemnify, defend, and hold harmless ONETeam Sports Group, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.


While Kahunaverse Sports strives to maintain product inventory levels as accurate as possible, there may be times when a product is listed as available even though it is out of stock. We apologize in advance for the inconvenience.

Limitation of Liability

ONETeam Sports Group shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if ONETeam Sports Group has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.


ONETeam Sports Group's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. ONETeam Sports Group may assign its rights and duties under this Agreement to any party at any time without notice to you.


ONETeam Sports Group may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to ONETeam Sports Group. Please note, if you have a @hotmail address please check spam and junk mail for any correspondence from us as this is a common issue.

Participation Disclaimer

ONETeam Sports Group does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, ONETeam Sports Group is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, ONETeam Sports Group reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to ONETeam Sports Group in its sole discretion.

Partnership/Affiliate Program

  • Must already be a current partner or authorized customer of ONETeam Sports Group.
  • Partners will receive a credit on their account. Cash or cheque is not available.
  • Credits can be used towards the purchase of team, bulk or wholesale orders on account.
  • Credits cannot be used for other online and in-store purchases retail purchases.
  • Credit balances are available upon request at the end of each month.
  • Credit balances can be requested and used at any time during the year.
  • All credits acquired during the calendar year must be used in full by March 31st of the proceeding year. (ie. Credits accrued in the 2021 calendar year must be used in full by March 31, 2022).
  • Credits accrued in the preceding year not used by March 31st will be deemed expired and be taken off the partner account.
  • Coupon code may not be combined with any other offers.
  • Coupon code cannot be used on any Order My Gear stores or other third party platforms.
  • All BOGO (Buy One Get One) deals the discount is applied to the second item of equal or lesser value only.
  • Coupon must be redeemed on or prior to the expiry date.
  • Coupon codes will expire on December 31st annually. Codes created before the end of the 2021 calendar year will expire on December 31, 2022
  • Codes can be renewed annually. A new code is not required.
  • Discount is applied to regular price merchandise unless otherwise specified.
  • Discount available on in-stock merchandise only. While quantities last.
  • A coupons discount cannot exceed the value of the item.
  • Kahunaverse Sports Group reserves the right to refuse the offer is customer does not meet the conditions.
  • These terms and conditions, or any part of them, may be terminated by ONETeam Sports Group without notice at any time, for any reason.
  • In the event that a Kahunaverse Sports product is mistakenly listed at an incorrect price, ONETeam Sports Group reserves the right to refuse or cancel an order placed for product listed at the incorrect price.
  • Coupon codes are not valid on any baseballs or softballs or Canadian Umpire sanctioned apparel, clothing and accessories, pitching machines Other exclusions may apply.

Term; Termination

These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by ONETeam Sports Group without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Third-Party Links

In an attempt to provide increased value to our visitors, Kahunaverse Sports may link to sites operated by third parties. However, even if the third party is affiliated with Kahunaverse Sports, Kahunaverse Sports has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Kahunaverse Sports. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Kahunaverse Sports seeks to protect the integrity of its website and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).


All trademarks, service marks and trade names of ONETeam Sports Group used in the site are trademarks or registered trademarks of ONETeam Sports Group

Typographical Errors

In the event that a Kahunaverse Sports product is mistakenly listed at an incorrect price, Kahunaverse Sports reserves the right to refuse or cancel any orders placed for a product listed at the incorrect price. ONETeam Sports Group reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, ONETeam Sports Group shall issue a credit to your credit card account in the amount of the incorrect price.

Use of Site

Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a ONETeam Sports Group or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Warranty Disclaimer

This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, ONETeam Sports Group disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. ONETeam Sports Group does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. ONETeam Sports Group does not make any warranties or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.